Emergency Communications

911 should only be used for life-threatening emergencies or crimes in progress.

Non-Emergency Calls - 615-371-0160

Communications Center

  • Staffed twenty-four hours/seven days a week
  • Public Safety Dispatchers are civilian employees
  • All incoming emergency and non-emergency calls to the Brentwood Police Department are answered by Brentwood Dispatchers
  • Communications staff dispatch all Brentwood Police and Fire calls
  • All calls requiring medical assistance are transferred to Williamson County Emergency Communications
  • Brentwood Firefighters/Paramedics are dispatched to all medical calls within the City of Brentwood
  • Telecommunicator-CPR

Technology Used

The Communications Center is equipped with the latest technology including:

  • Enhanced 911
  • Computer Aided Dispatch (CAD)
  • LIVE Brentwood Traffic Cameras
  • Language interpretation
  • Telecommunications Device for the Deaf (TDD)
  • WeatherSentry
  • RapidSOS UNITE
  • TEXT-to-911

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Personnel

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Kathleen Watkins
Emergency Communications Supervisor
Email Kathleen Watkins

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